Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mazrachi.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- We use Facebook Pixel analytics tools on our Site. These tools automatically collect information about you when you click on one of our ads displayed on Facebook or any other participating ad networks. This is called a “conversion”.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers PayPal email address, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
PERSONAL INFORMATION YOU GIVE US
You may provide us with information about yourself by completing orders or filling out forms on our Site, or by contacting us by phone, email, or other means. This includes information you supply when you register to use our Site, place an online or in-person order, sign up for our newsletter, enter a competition, promotion, or survey, use our Site's social networking features, and report a problem with our Site.
CONSENT:
How are you going to gain my permission? When you give us personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return an item, we take it as a given that you consent to us collecting and using it for that precise reason alone. If we need your personal information for a secondary reason, such as marketing, we will either ask for your explicit approval or give you the option to say no.
How can I revoke my consent? If you change your mind after you opt-in, you may contact us at info.mazrachi@gmail.com to withdraw your consent for us to contact you, for the continuing collection, use, or sharing of your information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
That may sound excessive, but the purpose of our data collecting is to guarantee that we provide you with the finest service possible. This information enables us to ship your order and notify you when it arrives.
We also utilise the information above to provide you what you want, show you our awesome new goods, and let you know about any current discounts. We just want to give our clients with the greatest possible user experience.
We use the email address you supplied to send you emails about new products, special deals, and other information we think you'll find interesting. You can turn them off at any time by doing the following:
Contacting us through email at info.mazrachi@gmail.com
Unsubscribe from any marketing messages you receive by clicking the 'unsubscribe' link at the bottom of the email.
The Internet and Social Media
We enjoy seeing what our MAZRACHI customers are wearing and staying in touch with them! We know that social media provides a platform for our business to sell our products, remain in touch with clients, and raise its online presence.
You consent and authorize us to interact with you on social media if you interact with us on social media. Likes or follows on social media, comments or tagging us in photos or posts, and spreading our material via likes or retweets are all examples of interactions. We may collect data from this interaction that will help us improve your future experience with us.
We may distribute a photograph that you tag us in throughout our social media sites if you tag us in it. By communicating with us, you agree to allow us to use your photographs or comments royalty-free and without restriction. Please let us know if you don't want us to share your comments or photographs, and we'll stop.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
In the following instances, we exchange personal information about our clients with third parties:
As required to operate the Site, with other companies in our group of companies.
Payment processors and delivery businesses are examples of suppliers and service providers who work for us.
With the help of our legal and professional consultants.
With the help of third-party fraud prevention and detection companies.
To report a fraud or in response to a valid request, with law enforcement or other governmental authorities.
If we sell any business assets, our customers' personal information may be shared to a potential buyer. In this case, we shall make reasonable efforts to guarantee that the buyer is bound by this Privacy Policy's requirements.
Otherwise, we will only do so if you have given us your permission or if we are otherwise legally permitted to do so.
Retention and Storage
We work with service providers all over the world. As a result, your personal data may be processed outside of Europe, including in countries where you may have fewer legal rights to your data than you do in your home country. If we transfer personal data outside of the European Economic Area, we will guarantee that your privacy rights are appropriately secured by relevant measures, including the EU's standard contractual provisions, as required by applicable legislation. If you would want more information about these measures, please contact us.
We will store your personal data for as long as we require it for the aforementioned purposes, which will vary depending on how you engage with us. For example, if you buy something from us, we'll retain a record of it for as long as we need to for invoicing, tax, and warranty purposes. We may also maintain a record of our correspondence with you for as long as it is required to defend us against a legal claim (for example, if you have made a product complaint). We will erase your information if we no longer have a need for it. Please keep in mind that if you unsubscribe from our marketing communications, we will remove you from our database. We'll keep track of your email address so that we don't send you any marketing emails in the future.
BEHAVIOURAL ADVERTISING
We enjoy communicating with our customers, so we may use your personal information to send you marketing messages via email, phone, or mail, depending on your marketing preferences. Some of these messages may be personalised for you based on your previous browsing or purchasing behaviour, as well as other information we have about you.
You can modify your preferences at any time by contacting us (details below), clicking on the 'unsubscribe' link in any email, or adjusting your account settings. Please be aware that even if you unsubscribe from marketing, we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).
Advertisements for our Site may also appear on third-party websites, such as social media. Cookies may be used to personalise these advertising to you (which track your web activity, so enable us to serve ads to customers who have visited our Site). If you see an ad on social media, it's because we've asked the social network to show ads to our customers or individuals who match our customers' demographic profile. In certain circumstances, this may entail giving the social network your email address. You may adjust your cookie and privacy settings on your browser and these third-party websites if you no longer want to see personalised adverts.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
[[
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
SECURITY:
Shopify Inc. hosts our online store. They provide us with an online e-commerce platform via which we may sell our goods and services to you. Shopify's data storage, databases, and the Shopify application store your information. They keep your information on a secure server protected by a firewall.
Shopify stores your credit card information if you use a direct payment channel to complete your purchase. The Payment Card Industry Data Security Standard (PCI DSS) encrypts it (PCI-DSS). Your purchase transaction data is only kept for as long as it is required to complete the transaction. After that, the information about your purchase transaction is removed. All direct payment gateways follow the PCI-DSS requirements, which are overseen by the PCI Security Standards Council, which is made up of Visa, MasterCard, American Express, and Discover. PCI-DSS regulations ensure that our shop and its service partners handle credit card information securely.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
RIGHT TO OBJECT
You have certain rights in relation to your personal data, including the right to access and correct your personal data, as well as the right to have your personal data transferred to another business in a commonly-used format in certain circumstances.
You have the right to refuse the use of your personal data for certain purposes, including marketing.
YOUR OTHER RIGHTS
You also have the right to request erasure of your personal data in certain circumstances, such as when our reasons for processing your personal data have expired; when you object to our processing of your personal data based on legitimate interests and we do not have any overriding legitimate grounds to continue processing your personal data; and when our processing was based on your consent, which you have revoked.
Any requests to exercise your rights will be honoured in accordance with applicable legislation. Please be aware that these rights are subject to a variety of restrictions, and there may be times when we are unable to comply with your request. Please contact us using the information below if you have any requests for your personal data, or if you have any questions or concerns about your personal data. You have the right to make a data protection complaint to your local supervisory authority.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
Our Site is not designed for children under the age of 18 and should not be used by them. We do not intentionally collect personal information from minors under the age of eighteen. On our website, we do not knowingly collect data from anybody under the age of consent.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info.mazrachi@gmail.com or by mail using the details provided below:
83D LONDON ROAD, ROMFORD, ESSEX, RM7 9QD, ENGLAND, United Kingdom